/* Kundenportal - lokale Styles (SmartAdmin-inspiriert, ohne externe CDNs) */

:root{
  --bg:#f2f4f8;
  --card:#ffffff;
  --nav:#233447;
  --navHover:#2e4966;
  --header:#1f2d3d;
  --text:#1f2430;
  --muted:#6b7788;
  --border:#e6e9ef;
  --primary:#2d7ff9;
  --danger:#d9534f;
}

*{box-sizing:border-box}
html,body{height:100%}
body{
  margin:0;
  font-family: Arial, Helvetica, sans-serif;
  background: var(--bg);
  color: var(--text);
}

/* Header */
.header{
  background: var(--header);
  color:#fff;
  padding: 12px 16px;
  display:flex;
  justify-content:space-between;
  align-items:center;
}
.header strong{font-size:16px}

/* Layout */
.layout{display:flex; min-height: calc(100vh - 48px);}
.nav{
  width: 240px;
  background: var(--nav);
  color:#fff;
  padding: 12px;
}
.nav a{
  display:block;
  color:#fff;
  text-decoration:none;
  padding: 10px 10px;
  border-radius: 10px;
  margin-bottom: 6px;
}
.nav a:hover{background: var(--navHover);}

.main{flex:1; padding: 16px;}

/* Cards */
.card{
  background: var(--card);
  border-radius: 14px;
  padding: 14px;
  margin-bottom: 12px;
  box-shadow: 0 2px 10px rgba(0,0,0,.06);
}
.card h3{margin:0 0 10px 0}
.card h4{margin:14px 0 10px 0}

/* Tables (generic) */
.table{
  width:100%;
  border-collapse: collapse;
  font-size: 14px;
}
.table th, .table td{
  padding: 10px 8px;
  border-bottom: 1px solid var(--border);
  text-align:left;
}
.table tr:hover{background:#f7f9fc; cursor:pointer}

/* Inputs */
label{display:block; font-size:13px; color: var(--muted); margin:10px 0 4px}
input, select, textarea{
  width:100%;
  padding: 10px 10px;
  border-radius: 10px;
  border: 1px solid #d7dbe3;
  background:#fff;
  outline:none;
}
textarea{resize: vertical}

/* Toolbar */
.toolbar{
  display:flex;
  gap: 10px;
  align-items:center;
  margin-bottom: 10px;
  flex-wrap:wrap;
}
.toolbar input{max-width: 340px;}
.toolbar select{max-width: 220px;}

/* Buttons */
button{
  padding: 9px 14px;
  border-radius: 10px;
  border: 0;
  background: var(--primary);
  color:#fff;
  cursor:pointer;
  font-weight:600;
}
button.secondary{background:#6b7788;}
button.danger{background: var(--danger);}
button:disabled{opacity:.55; cursor:not-allowed;}

/* Helpers */
.row{display:flex; gap:10px; align-items:center; margin-top:10px}
.row.right{justify-content:flex-end}
.muted{color:var(--muted); font-size: 13px}

/* Login box */
.loginbox{
  max-width: 460px;
  margin: 10vh auto;
  background: var(--card);
  border-radius: 16px;
  padding: 18px;
  box-shadow: 0 10px 30px rgba(0,0,0,.12);
}
.loginbox h1{margin: 0 0 12px 0; font-size: 22px;}
.loginbox p{margin: 0 0 10px 0}

/* Modal */
#modal{display:none; position:fixed; inset:0; z-index:1000;}
.modal-backdrop{position:absolute; inset:0; background:rgba(0,0,0,.35);}
.modal{
  position:relative;
  max-width: 560px;
  margin: 8vh auto;
  background:#fff;
  border-radius: 16px;
  padding: 16px;
  box-shadow: 0 14px 40px rgba(0,0,0,.2);
}
.modal h3{margin:0 0 10px 0}

/* Responsive */
@media (max-width: 900px){ .nav{width:200px} }
@media (max-width: 760px){
  .layout{flex-direction:column;}
  .nav{width:auto}
  .toolbar input,.toolbar select{max-width: none}
}

/* --- Ticket list (dt-like) --- */
.dt-wrap{overflow:auto}
.dt-table{
  width:100%;
  border-collapse: collapse;
  font-size: 14px;
}
.dt-table thead th{
  background:#f1f4f9;
  border-bottom:1px solid var(--border);
  padding:10px 8px;
  font-weight:700;
}
.dt-table td{
  padding:10px 8px;
  border-bottom:1px solid var(--border);
}
.dt-table tbody tr:hover{background:#f7f9fc; cursor:pointer}
.pager{
  display:flex;
  gap:8px;
  align-items:center;
  justify-content:flex-end;
  margin-top:10px;
}
.badge{
  display:inline-block;
  padding:3px 8px;
  border-radius:999px;
  font-size:12px;
  border:1px solid var(--border);
  background:#fff;
}
.badge.open{background:#e8f1ff;border-color:#cfe0ff}
.badge.closed{background:#edf7ed;border-color:#cfe7cf}
.badge.parked{background:#fff4e6;border-color:#ffe0b2}

/* --- Conversation view --- */
.chat{
  display:flex;
  flex-direction:column;
  gap:10px;
  padding: 6px 0;
}
.bubble{
  max-width: 82%;
  padding: 10px 12px;
  border-radius: 14px;
  border:1px solid var(--border);
  background:#fff;
  box-shadow: 0 1px 4px rgba(0,0,0,.04);
}
.bubble.me{
  align-self:flex-end;
  background:#e8f1ff;
  border-color:#cfe0ff;
}
.bubble.them{
  align-self:flex-start;
  background:#ffffff;
}
.bubble .meta{
  font-size:12px;
  color: var(--muted);
  margin-bottom:6px;
}
.bubble .body{white-space:pre-wrap}

/* Modal larger for ticket thread */
.modal.modal-lg{max-width: 760px}